By placing an order with us, you are showing your confidence in us and you are sending us a certain amount of personal information that will help us to guarantee you optimal customer service, a smooth and efficient processing of your orders, a high quality administrative follow-up.
We store your data securely.
Your personal information is accessible to you at any time through your customer account and you can modify it as you wish: add, modify or delete information.
You can also contact us directly by :
- the contact form here
- e-mail at : email@example.com
- by mail to :
40, rue des blancs manteaux
+33 (0)633 205 144
What data do we use? For what purposes? How long do we keep it? What are cookies used for?
We answer your questions as well as possible, do not hesitate to contact us directly if you want more details, we are at your service.
We, miki milton, are the sole responsible for the processing of the personal data you provide when creating your customer account on the www.mypageup.com website.
WHAT DATA DO WE COLLECT?
YOUR IDENTITY & CONTACT DETAILS
- your identity: surname, first name, gender
>>> This way, we can adjust your customer experience to the best of our ability.
- your date of birth
>>>You allow us to better protect minors, to detect possible fraud and to send you a little surprise on D-Day.
- your contact details: postal address, telephone number, e-mail address
>>> Your details are necessary for us to be able to contact you about your order, to draw up your invoice and to deliver the goods you ordered.
- your delivery information: postal address, telephone number, e-mail address
>>> We will be able to ensure a better delivery if we have all the details...
YOUR PAYMENT INFORMATION
Miki milton attaches the utmost importance to the security of payments on our website www.mypageup.com.
Your bank details related to your online purchases by payment card are processed and stored by our partner Ingenico who guarantees their security.
For orders paid by bank transfer, we will only be in possession of your data if we are required to refund your order by this same means.
The data will be kept as long as your personal information, i.e. 2 years, and then archived with your invoices for 10 years.
NEWSLETTER AND MARKETING
If you wish to receive our newsletter, we will keep your e-mail address and send you our news. You will be able to unsubscribe at any time, directly from the newsletter by clicking on "Unsubscribe" or by writing us at firstname.lastname@example.org.
We keep a record of:
- the history of your orders
- the history of your exchanges (e-mails, telephone conversation, Chat) with the customer service, or any other service related to the www.mypageup.com website.
Thus, we will be able to best meet your expectations, your questions and requests related or not to your orders.
When you visit our website, we receive information related to your journey via your IP address. This remains completely anonymous.
What is it used for?
It helps us to better anticipate your expectations, to notice possible blockages on the website, in short to make the site more pleasant and easier to use.
You can refuse it when the "Cookies" window appears the first time you connect to our site. However, this can block your purchasing possibilities.
A cookie is a simple file, usually text, which is stored on your computer by your browser (Google, Safari...) when you visit websites.
When you visit the www.mypageup.com website, your browser (Google, Safari...) can send us the information stored on your computer and thus inform us of your customer journey.
The anonymous information that we collect allows us to improve our site to make it easier for you to use, at each stage of your visit and your actions such as creating an account, connecting with our team, searching for information etc.
You can change the cookie settings when you log on to our site, when the pop-up window appears.
There are 5 types of cookies:
They are essential when browsing our website and are installed automatically.
Depending on the type of support used (computer, tablet or smartphone), the system and the browser (Google, Safari...) used, the functionality cookies will automatically adjust the settings in an optimal way to give you access to the best version of our website according to your parameters.
The site www.mypageup.com contains links to two social networks which are Facebook and Instagram. This allows you to easily share content through your usual networks.
Analytical cookies allow us to gather precise data related to the the users’ navigation patterns and thus adjust our website accordingly to make your visit more pleasant.
We do not use advertising cookies on our site, but we briefly explain what these cookies are used for.
When you surf the Internet and visit several sites, you may have seen an advertisement from a recently visited site. It is not a matter of chance, but of cookies which, when installed, choose the advertisements that are most closely linked to your profile according to your browsing habits and therefore, normally, offer you an advertisement that is adapted to your taste.
We are led to share your data with our partners who are led to manage your orders such as:
- the warehouses
- the tampograph
- police authorities and fraud control if necessary
We keep your data for as long as your customer account exists.
However, after two years without any activity on your account, we will delete it.
We will keep in our archives, the invoices related to your purchases, the legal time defined by the law in force, namely 10 years.
YOUR RIGHTS REGARDING PERSONAL DATA
You have the right to know why your personal data is needed, what will happen to it, and how long it will be kept.
- Right of access: You have the right to access your personal data of which we have knowledge.
- Right of rectification: you have the right to complete, correct, delete or block your personal data at any time.
- If you give us your consent for the processing of your data, you have the right to revoke this consent and to have your personal data deleted.
- Right of objection: You can object to the processing of your data. We will comply, unless there are grounds for such processing.
To exercise these rights, please contact us by e-mail at email@example.com, by phone at +33 (0) 633 205 144 or by post at miki milton SAS - Customer Service - 40, Rue des Blancs Manteaux - 75004 Paris – France.
If you have a complaint about the way we process your data, we would like to hear from you, but you also have the right to send a complaint to the supervisory authorities (data protection authorities, such as the EDPS).
The Company ensures an appropriate level of security, proportional to the risks incurred and their probability, in accordance with the General Data Protection Regulation 2016/679 of 27 April 2016.
However, these measures do not constitute a guarantee and do not commit the Company to any obligation of result regarding data security.